Privacy Policy

Your privacy matters

This Privacy Policy explains how Auralix (“we”, “us”) collects, uses, and protects your information when you shop at our online store.

Information we collect

  • Name, email, phone number, and shipping/billing address
  • Order details and payment status (payment data is processed by secure payment providers)
  • Device/browser information and basic site analytics
  • Messages you send us for support

How we use your information

  • To process and deliver orders
  • To send order confirmations, shipping updates, and customer support replies
  • To improve our website, products, and shopping experience
  • To send marketing updates only if you opt in (you can unsubscribe anytime)

Sharing of information

We only share necessary details with trusted partners such as payment processors, couriers, and platform providers (e.g. Shopify) to fulfill your order. We do not sell your personal data.

Data security

We use commercially reasonable safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

Your rights

You may request access, correction, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.

Contact

Email: meherarslan764@gmail.com
Phone/WhatsApp: +92 334 6985452
Location: Faisalabad, Pakistan

Last updated: July 20, 2026