FAQ

Help center

Frequently asked questions

Do you deliver all over Pakistan?

Yes. Delivery usually takes 2–7 business days depending on your city.

Is Cash on Delivery available?

Yes, COD is available in most serviceable areas. Keep the exact amount ready for the rider.

Is shipping free?

Free shipping applies automatically on qualifying orders over Rs. 3,500 within Pakistan. Below that, standard shipping is calculated at checkout.

What is the WELCOME10 code?

WELCOME10 gives 10% off your order with a minimum subtotal of Rs. 1,500. One use per customer. It can combine with free shipping offers.

How do I track my order?

Tracking is shared after dispatch when available. You can also WhatsApp +92 334 6985452 with your order number.

What is your return policy?

Eligible items can be returned within 7 days of delivery if unused and in original packaging. Defective or damaged products are replaced or refunded after verification.

Are the reviews real?

We publish practical early-customer style feedback and product notes. We do not use fake “12,000 customers” counters or fake live-purchase popups. See our Customer Reviews page.

What are support hours?

Mon–Sat, 10:00 AM – 7:00 PM (PKT). We are not 24/7.

How do I choose a posture belt size?

See our Size Guide with chest measurements, or send your chest size on WhatsApp for a recommendation.

Can I cancel or change my order?

If the order has not been dispatched yet, message us immediately and we will try to update or cancel it.